Felicia Sullivan is a director of research and evaluation at Jobs for the Future. A member of the JFF research, evaluation, and analytics team, she focuses on making data and research insights actionable.

She leads several workstreams in the Citizen Verizon portfolio. She brings a research lens to JFF’s work on digital jobs, which is currently focused on the Google Career Certificates, and she established a research practice partnership in New Hampshire.

Her skills and areas of expertise include:

  • Research design, management, and analysis
  • Program development, management, and evaluation
  • Training and curriculum development
  • Strategic planning and organizational development
  • Fiscal management and fund development
  • Writing and verbal communication
  • Creative problem-solving
  • Thinking in global integrative terms

Before joining JFF, Felicia was senior researcher at the Center for Information and Research on Civic Learning and Engagement (CIRCLE) at Tufts University, where she was involved in efforts to inform policy and practice in ways designed to improve equity in the civic and political spheres.

She has more than 25 years of experience teaching and learning in both formal and informal settings. She specializes in nonprofit organization and management, civic and community engagement, and human development, with a focus on adolescent behavior and skill development.

Felicia is an adjunct faculty member at the University of Nebraska, Omaha, and Southern New Hampshire University and a member of the board of trustees of the Lowell Community Charter Public School in Lowell, Massachusetts.

Felicia says she was drawn to JFF because the organization focuses on economic mobility through learning and systems change for people on the ground. She also appreciates JFF’s commitment to diversity, equity, and inclusion.

In her community-based practice, Felicia develops innovative programs for diverse community needs in multi-ethnic urban settings. Her personal civic and political work is centered in Lowell.