As the largest employer in the country, with 1.5 million associates and more than 4,700 stores, Walmart’s training needs are enormous. In April, amidst the outbreak of the COVID-19 pandemic when the company was designated as an essential business, the company onboarded 150,000 new frontline workers. Walmart wants all of its training to be efficient, scalable, and cost effective and result in true, measurable learning.
Immersive learning has provided an elegant solution to these needs. Virtual reality, in particular, has helped Walmart train talent better, faster, and more efficiently when it supplements traditional in-person training. These features are even more important during the COVID-19 pandemic as Walmart has had to ensure safe opportunities for new employees to onboard and all employees to learn new skills and protocols.